Privacy Policy

1. Introduction

Candlestack ("we", "us") respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website or use our development services.

2. Information We Collect

• Contact details: name, email, phone, company name when you submit our contact form (synced to Google Sheets) or reach out directly.
• Project information: requirements, files, and communications you share for scoping and delivery.
• Technical data: IP address, browser type, and usage data via cookies or analytics on this website.
• Payment data: processed by third-party payment providers; we do not store full card numbers on our servers.

3. How We Use Information

We use your data to respond to inquiries, deliver contracted services, send project updates, improve our website, comply with legal obligations, and prevent fraud.

4. Sharing & Disclosure

We do not sell your personal information. We may share data with trusted subcontractors (e.g. designers, payment processors) under confidentiality obligations, or when required by law.

5. Data Retention

We retain information as long as needed to fulfill contracts, resolve disputes, and meet legal requirements. Project files may be archived per your agreement.

6. Security

We implement reasonable technical and organizational measures to protect your data. No method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

8. Cookies

Our site may use essential and analytics cookies. You can control cookies through your browser settings.

9. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

10. Changes

We may update this policy from time to time. The revised date at the top indicates when changes take effect.

11. Contact

For privacy questions: Contact Us.